For some dumb reason, I decided it would be a good idea to take my new born there. I took him in at least once a month for 3 months. He would puke a lot and not gain weight. At one point the Dr. said she would get him something for it. A week later and several phone calls, and she called something in.
This is the worse places ever! All they do is talk to each other and have you in a room for hours! It's sad.... My Job sent me here. I'm SO mad. I wish I could do a video of all the fun they have. While your in a room for hours. Close this place down! Rs! They don't do there Job! None caring about the people! This place suck!
I just went here for my son and for me about 2 hrs ago. Seen the dr and the dr told us that she would call in the prescriptions for both my son and I and guess what she has not done it yet! The same thing happened back in September! The only reason why we like going here because of Dr. Luebbart. But now a days we can't even see him! I also tried to schedule a meet and greet for my fiance and they were rude. So we left. Then I tried to call them to set up the meet and greet and the lady on the phone was a little rude and then she hung up on me! Smh! We will be switching doctors! My son and my fiance deserves to be seen by a dr who knows their job and a doctor office who is not rude and disrespectful and gets the patients the care and respect they deserve!
I still was having problems. I tried calling, left a message and again, still no response for a week. She finally called back and gave ME attitude because THEIR phones were not working. I’m a mother of a newborn! No sympathy.
I went to verify my pregnancy and all the Dr said was yup, you’re are pregnant. I asked what my due date was and she said, oh, I don’t have the app on my phone. I don’t know. I had to google it myself. I am considered high risk, yet I had to call her 3 times before she tried to schedule an ultrasound. Then, ultrasound didn’t call until the day after I requested my records and switch Dr.’s. But before I switched, I came in to see a different Dr. (while pregnant with second child) for sinuses. He prescribed me nasal spray. I told him that I was told my last pregnancy that I couldn’t use that while pregnant. He swore I could. Paid $50, read the insert, “Do not use while pregnant, may cause low birth weight “
I have been going to this office over 15yrs an was just told I am not a patient because I haven't been sick enough to come in . A doctor will only see me to evaluate if I can be a patient not treat or address any medical problems I have today. I am sick an need a doctor to see me now . So sad to say good bye but me an my three children two of witch have only been to a doctor at this location their whole lives will not be going back so sad to see how long term loyal patients are treated. I have always had nothing but wonderful things to say about this place until now. It's a very very sad day. Shame on all of you. This is disgusting an despicable.
Horrible workers. Very very very slow. Plan on at least 3-4 hours of waiting, while the doctors sit and lounge and take their sweet time
Finally, a different head Dr seen my son after the intern asked if I had any concerns. If they would have looked at his records, they would’ve seen he hadn’t gained a single pound or grown a single inch since he was born. Apparently this only concerned me. They sent me to a GI Dr where I found out he was starving, had a Milk protein allergy, and suffered from acid reflux. They let my baby suffer for 3 months despite my persistence that something was wrong. He was almost hospitalized. The GI Dr. TRUSTED me, and knew I would do everything I had to to make him better.They need to learn to listen to their patients more. They don’t know everything.
Where do I start. I use to get really good interns, now they don’t listen to you or tell you that you should bring that up at your next appointment. They don’t document their vaccines, so you get letters and and calls fro Michigan health department. This happened twice.
My new pediatrician requested my kids records and they told them they they were not patients of theirs.
Genesys Family Health Center is a US Doctor based in Burton, Michigan. Genesys Family Health Center is located at 1460 Center Rd, Burton, MI 48509, USA.
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